They said that the services were down at most places and costumers had to face lot of difficulties while withdrawing cash and do any online transactions.
“Even as money was deducted from our accounts, but we were unable to collect the cash from the ATM. Same is the case with mPay service as it is also not working since morning, thereby leaving costumers high and dry;’ said Manzoor Ahmad from Srinagar.
The costumers said that bank authorities have failed to improve the services even after facing these issues a lot of times in the recent past. Similar complaints were received from other parts of the Kashmir Valley including Bandipora, Kupwara, Baramulla, Shopian, Pulwama and other parts.
Notably, two days ahead of Eid-ul-Fitr last month, services of J&K including ATM and mPay services were down most of the time and costumers were put to lot of difficulties. Your A/C X600163 is Debited by INR 110 at 20:07 on account of mTFR/7006044696/. A/C Bal is INR 8632.42 Cr, Available Bal is INR 1022.42 Cr JK BANK
Your A/C X600163 is Debited by INR 7500 at 20:04 on account of mTFR/7006044696/. A/C Bal is INR 8742.42 Cr, Available Bal is INR 1132.42 Cr JK BANK Bank official told (due to software update) working on it Your A/C X600163 is Debited by INR 110 at 20:07 on account of mTFR/7006044696/.
A/C Bal is INR 732.42 Cr, Available Bal is INR 00.00 Cr JK BANK